Why I started DRC Merchant Consulting

For 22 years, I worked inside the global institutional banking industry. I've seen how money actually moves — who profits from a transaction, and how much of that process most business owners never see.

Then I became one of those business owners myself. As a franchise owner, I paid the card industry roughly 4% of my revenue, transaction after transaction. I knew the fee was there — I just wasn't focused on it. My job was running the business, not auditing the processor. It wasn't until I sold that business and actually sat down with the numbers that it hit me: how much of my own revenue had quietly gone to a fee I'd never seriously looked into.

So I started researching. What I found was that I'd never needed to pay that much — there were legal, legitimate ways to reduce or eliminate those fees entirely, and I simply hadn't known they existed. Most merchants still don't.

That's the gap DRC Merchant Consulting was created to close. As a broker to the industry, I know which deals are actually good for a merchant and which ones just sound good. As a consultant to your business, I can show you exactly how a transaction fee that looks like 2.5% can actually cost you more than 4% — then help you figure out what's genuinely right for you, customize a plan that fits your business, and make sure you walk away knowing you made the right call, not just hoping you did. There's no need to consider high transaction fees as a cost of doing business anymore.